Careers

Human Resources Officer- Recruitment

Job Description:

General
The Human Resources Officer - Recruitment assumes all the responsibility for conduct full RLC (Recruitment Life Cycle) to support vacancy needs including sourcing candidates, pre-screening, testing, programming of interviews, face to face interviews, selection, reference checks, and candidate pre- and post-offer management. Guide and support the interview process to ensure a targeted competency based selection process while maintaining a positive candidate experience and promoting the J&J Group as an employer of choice.

Duties & Responsibilities
The scope of responsibilities of the Human Resources Officer - Recruitment is to coordinate the staff recruitment process and provide advice to support the managers ensuring that they have accurate and timely information in order to make effective decisions.

Outline of Duties & Responsibilities:
 Assist in educating Hiring Managers on the recruitment process.
 Ensure Recruitment Requisitions are properly completed and authorized.
 Ensure that job descriptions, job profiles and person specifications for vacant positions are available and up to date.
 Ensure all recruitments are done in line with the Recruitment Policy and Procedure.
 Manage monthly hiring targets against forecast and current vacancies.
 Research and recommend sources for active and passive recruitment and effectively advertise vacant positions using appropriate media, first internally then externally.
 Formulate job specific interview questionnaires in conjunction with hiring managers.
 Categorize applications into job functions and suitability levels.
 Pre-screen applications for hiring manager review and schedule and participate in job interviews as necessary.
 Arrange for psychometric testing and assessment, collect and collate results and issue reports to respective managers.
 Maintain a record of the activities undertaken and the progress made in the recruitment process and keep hiring managers informed.
 Complete pre-employment checks including reference checks and ensure pre-employment medicals are performed or health certificates are submitted.
 Maintain regular contact with shortlisted candidates, promoting a positive experience of their association with J&J Group during the recruitment process.
 Prepare documentation for candidate offer and creation of employment contracts.
 Manage pre and post candidate offer process including the letter of appointment, copy of the job description, and an induction pack.
 Ensure that unsuccessful candidates who were interviewed are informed.
 Compile monthly recruitment analysis reports.
 Maintain electronic and/or paper records of all recruitment related documents, including CV’s, advertisements, application forms, and interview and candidate assessments.
 Maintain electronic database of applicants and control the Recruitment component of the HRIS.
 Submit a monthly report on recruitment activities, including number of vacancies, engagements, staff turnover, candidates interviewed, and time-to-completion of recruitment.
 Perform other official duties as required.

Job Requirements:

Soft Skills – Behaviors / Personal Competences:
 Good communication skills;
 Empathy and Team Work skills;
 Good judgment and strong people orientation;
 Details orientation (accuracy and quality orientation when working);
 Hard worker, with high levels of energy and dedication;
 Results orientated and good time management skills
 Planning and Organization Skills
 Able to establish and maintain effective working relationships with co-workers and Managers.
 Conflicts management abilities;
 Pro-active with initiative, dynamism and assertiveness approach.
 Available to pursue personal development of skills and knowledge necessary for the effective performance of the role.
 PRO: BD/CA

Hard Skills – Background / Technical Competences:  Academic Background: Apprenticeship/ Class one Mechanic;
 Academic Background: Bachelors Degree in Human Resources Management/Administration or related discipline;
 Experience required (minimum/maximum): At least three years’ experience as a Recruitment/HR Officer preferably in a large organization;
 IT knowledge: Proficient in Microsoft Office applications especially in MS Excel and Word; Internet;
 Age (minimum / maximum): 18-35;
 Others: Strong Administrative and Organisational Skills and High level of integrity and confidentiality;
 Time availability.
 LI: Minimum of 20.
Regular Office working hours at JJ:
 From Monday to Friday:
­ 07h30 – 12h30
­ 13h30 – 17h30
 Weekend
­ Saturday:
07h30 – 12h30


Yard Manager

Job Description:

Duties & Responsibilities

 Manage all operational activities at the ICD such as gate and yard activities including stuffing and stripping of containers.
 Design and maintain operational procedures for the ICD to ensure quick truck turn-around times and other efficiencies to deliver a high quality product.
 Implement the operational procedures. Ensure employees are trained and procedures are followed.
 Implement, and maintain HSES standards for the site in accordance with local legislation with the main aim to reduce any harm or injury to any person on the site, the environment, and IBLTS’ assets.
 Managing and checking all inventory records and making evaluation reports.
 Ensure anti-theft and fraud procedures are in place to protect company’s and client’s assets.
 Setting and allocating targets to operational staff and organizing staff training.
 Auditing daily labour and billing statements.
 Day-to-day responsibility for all container and cargo handling equipment in the ICD.
 Report on the activities to the Operations Manager on an ongoing basis.

Job Requirements:

Soft Skills – Behaviours / Personal Competences
 Display the highest levels of responsibility and accountability
 Pro-active management style.
 Show high levels of skills and interest in developing direct reports.
 Motivational leadership.
 Establish and maintain effective working relationships with subordinates, co-workers, managers and the general public.
 Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health, safety, environment & security (HSES) procedures.
 Pursue personal development of skills and knowledge necessary for the effective performance of the role.
 Willingness to work nights and weekends as per workload.

Hard Skills – Background / Technical Competences
 Excellent knowledge of Microsoft Office Products
 Drivers License
 Fluent in English and Portuguese
 2 years practical work experience in the logistics field
 Relevant degree in Logistics.


Logistics Accounts Supervisor

Job Description:

The Accounts Supervisor- Logistics is responsible for closing all logistics files after they are handed over from the operations department.

The Accounts Supervisor- Logistics reports to the Sales & Billing Manager.

Outline of Duties & Responsibilities:
 Supervises the day to day activities of the JJ Logistics Accounts Team by conducting their performance appraisals and ensuring maintenance of discipline;
 Ensures relevant reports are cleared, e.g. Documents Cleared Not Taxed, Credit Notes Not Received, Logistics Files Without Tariff, Files Completed – Costing Not Yet Approved, Logistics Invoices Not Generated, etc;
 Ensures that the invoices submitted by suppliers are accurate and in line with tariffs, and uploaded onto the company systems, taking into account the terms of service agreements, credit levels.
 Liaises with Accounts Department to follow through with payments, and ensures that payment details are uploaded on the system.
 Assists the Sales & Billing Manager in following up on longstanding and other relevant reports by interacting with internal and external contacts to conclude reports.
 Agree on filing documents digitally and physically for access within the company as appropriate;
 Follow up on supplier invoicing through weekly statement reconciliations and Credit Notes and raises queries with them if necessary;
 Liaises with Customer Service Team for notification and/or agreement of additional costs and charges with the customers;
 Perform necessary activities in regards to FMS, such as approval of additional charges, replacement of expenses, reconciliations, etc, allocated to the Supervisor, in line of Senior Management’s authority levels;
 Build and maintain effective work relationships with external parties;
 Assist to ensure all employees are aware of Health and Safety and carry out daily tasks in the safest possible working environment;
 Perform other tasks as may be required by the Sales & Billing Manager, Logistics Manager, General Manager and/or CEO/DCEO.

Job Requirements:

Soft Skills – Behaviors / Personal Competences:
 Leadership skills;
 Planning and organizational skills;
 Excellent follow through skills;
 High levels of responsibility and accountability;
 High levels of dedication and diligence;
 Good communication skills;
 Results orientated and good time management skills;
 Able to establish and maintain effective working relationships with other parties management;
 Pro-active management style with initiative, dynamism and assertiveness approach.
 Ability to work under pressure with minimum supervision;
 Available to pursue personal development and knowledge necessary for the effective performance of the role;
 PRO:

Hard Skills – Background / Technical Competences
 Experience required (minimum/maximum): preferably 1-3 years with relevant management or supervisor experience;
 Accounting qualification preferable;
 IT knowledge: Excellent knowledge of Microsoft Office products (Excel; Word; Power point);
 Age (minimum / maximum): 28-38;
 Others: Fluent in Portuguese and English;
 Good overall understanding of logistics processes;
 LI: Minimum of 20.
Working Hours
Regular Office working hours at J&J:
 From Monday to Friday
­ 07h30 – 12h30 13h30 – 17h30
 Saturday’s:
­ 07h30 – 12h30


Auto Electrician

Job Description:

General
The Auto electrician maintains production and quality by ensuring operation of machinery, vehicles and equipment. The Auto electrician reports to the Workshop Manager and the Head Mechanic.
Duties & Responsibilities
 Display the highest levels of responsibility and accountability.
 Display high levels of planning and anticipation.
 Maintain regular consistent and professional attendance, punctuality, personal appearance.
 Pursue personal development of skills and knowledge necessary for the effective performance of the role.
 Willingness to get the job done.
 Ensure operation of machinery, vehicles, electrical and mechanical equipment by performing preventive maintenance on company assets.
 Determines malfunction of electrical system by visual inspection of vehicle / equipment and coordinate to workshop and site in‐charge on day to day activities
 Auto Electricians also install electrical equipment such as gauges, lighting, alternators, and starter motors in cars, and install electrically operated accessories
 Familiar to test instruments and read circuit diagrams to find electrical faults, adjust engine control systems and timing to make sure vehicles are running at peak performance
 Knows to test, recondition, and replace faulty alternators, generators, starter motors, and related items such as voltage regulators and batteries, and repair or replace faulty ignition systems, electrical wiring, fuses, lamps, and switches
 Locate sources of problems by observing electrical devices, wirings and other equipment in operation or using testing tools.
 Do minor and major electrical repair works on the company fleet.
 Undertake electrical repairs on various vehicles, machinery and general all company assets
 Repair parts and equipment when needed
 Maintain and repair various kinds of petrol and diesel engine motor vehicles
 Follow purchase and workshop procedures to enable correct monitoring of stock in stock control systems (EPMS). Record each item used for repairs and pass this information on to the office for data capture.
 Maintain a safe and clean work environment by following rules and regulations.
 Ensure the safekeeping of tools and parts.
 All other duties requested by first superior

Job Requirements:

Soft Skills – Behaviors / Personal Competences:
 Display the highest levels of responsibility and accountability.
Display high levels of planning and anticipation.
 Maintain regular consistent and professional attendance, punctuality, personal appearance.
 Pursue personal development of skills and knowledge necessary for the effective performance of the role.
 Willingness to get the job done.
Hard Skills – Background / Technical Competences:
 Completed 10th grade
 Fluent in Portuguese and moderate language skills in English
 At least 3 years of experience working as Auto electrician

Working Hours
Normal IBLT working hours, from Monday to Saturday 7:30-12:30 and 14:00-17:00.
The Auto electrician must be available for call outs 24/7.


Human Resource Officer- Administration

Job Description:

General
The Human Resources Officer- Administration performs human resources tasks including administration of foreign employee documentation for JJ Moz, employment contract administration, staff movement, selection, and accurate records management, in compliance with internal and external policies, procedures, regulations and legislation.

The Human Resources Officer- Administration reports operationally to the Human Resources Supervisor and hierarchically to the Group Human Resources Manager.

Duties & Responsibilities
The scope of the job covers HR administrative tasks of JJB, and the administration of foreign employee documentation for JJ Moz business units.

Outline of Duties & Responsibilities:
 Guard the confidentiality of the personal details and terms and conditions of employees, ensuring access to records and data only to authorized managers, seeking the approval of the GHRM in case of doubt.
 Maintain employee records (electronic and paper) for employees, ensuring that arrivals, departures, grade changes and transfers are properly managed, filed and recorded, and employee data are kept accurate, without delay and up to date on the Company’s
information systems (hard and soft copies).
 Administer Foreign employee documentation for JJ Moz (JJB, IBLTS, BLT, ST and MVA) by liaising with foreign employees, immigration and labour authorities for issuing of visas and permits, troubleshooting, monitoring permit expiry dates, facilitating visa activities at
the border and the Harare office, and ensuring that the Mozambique units HR teams
 Maintain a thorough knowledge and understanding of the HR Information System by uploading HR related information and formats, disseminating HR information and services on the HRIS, and extracting and providing information upon request by authorized
individuals.
 Liaise with HR colleagues to collate monthly statistical reports on KPI’s, leave records, headcounts, and other information, contributing to narrative reports for the HR Supervisor and GHRM, and account for variances in data.
 Participate in the monthly processing of the payroll (documents on absence, late starters and early leavers, overtime), under the control of the HR Supervisor and drive towards the conclusion of the payroll without errors and in time.
 Administer access control systems and provide daily time and attendance (T&A) reports to department managers.
 Administer hiring of new employees, leave records and requests, appointments, timekeeping issues associated with the Company’s electronic time keeping system, grade changes, salary proposals, transfers and departures, by checking precedence and applying
rules. Raise queries with proposal originators and recommend corrections and appropriate action to the HR Supervisor, prior to authorisation of requests.
 Monitor expiry dates of probation periods and communicate directly with responsible managers for their confirmation or otherwise of the employment of individual employees before running through the expiry dates.
 Uphold the SOP’s of HR processes and advise management when necessary to ensure compliance with policies and procedures (Internal Regulations).
 Support internal and external recruitment whenever necessary, screening and short listing job applicants and communicating directly with managers.
 Assist managers with job analysis to write and prepare jobs for grading and maintain complete files of job descriptions for all positions in the Company and participate in the annual review and audit of job descriptions.
 Assist the HR Officer- Recruitment in the processing of Job Descriptions.
 Participate in the development and delivery of HR as a valuable partner to the business by contributing new ideas, through strong collaboration with colleagues, and by taking ownership of activities associated with Human Resources.
 Perform other tasks as may be required by the Human Resources Supervisor and/or Group Human Resources Manager.

Job Requirements:

Soft Skills – Behaviors / Personal Competences:
 Good interpersonal skills and the ability to deal with differences and diversity.
 A strong collaborative spirit and team player, able to build effective work relationships.
 Good judgment, planning and organisation skills.
 Details orientation (accuracy and quality orientation when working);
 Ability to work with energy, dedication, and with little supervision;
 Results orientated and good time management skills;
 Pro-active with initiative, dynamism and assertiveness approach;
 Good judgment and ability to lead by example by demonstrating high ethical and moral behaviour whilst ensuring compliance with the Health, Safety, Environmental & Security and Anti-Bribery and Anti-Corruption policies for yourself and any of your direct reports
 Open to continuing self-development to promote role-effectiveness and performance;
 PRO: BD/CA.

Hard Skills – Background / Technical Competences:  Academic Background: Apprenticeship/ Class one Mechanic;
 Academic Background: Degree in Management, Human Resources Management, Psychology or Law;
 Experience required: 1-3 years in Transport, Logistics or HR Consultancy in International Companies;
 IT knowledge: excellent knowledge of Microsoft Office products (word; excel; power point);
 Age (minimum / maximum): 20-30;
 Others: English – good level of the English language, both written and spoken;
 LI: Minimum of 15.

 From Monday to Friday ­ ­
 07h30 – 12h30
­ 13h30 – 17h30
 Weekend (rotated weekly – one Saturday ON full day/followed one Saturday ON just on normal schedule):
­Saturday:
07h30 – 12h30 and 13h30 – 17h30 / 07h30 – 12h30


Mechanic

Job Description:

General
The Mechanic is responsible for the day to day handling of repairs, overhauls, maintenance and servicing of trucks.
The Mechanic reports directly to the Workshop Foreman.

Duties & Responsibilities
The scope of responsibilities of the Mechanic covers maintenance and repairs on gearbox, differentials, pneumatics and diagnosis of faults, preparation of trucks for COF and engine overhauls.

Outline of Duties & Responsibilities:
 Engine overhauls including overhead adjustments, engine brake installations and adjustments and fitting engine accessories and repairs;
 Trouble shooting including use of E-Checks, fit and adjust EPS, Rev counter sensor VSS, assessment of failure using the multi-meter and fitting ECM and electrical measurements;
 Clutch installation and removal including gearbox and differential unit;
 Attending to pneumatics and hydraulic problems;
 Carry out brake overhaul;
 Preparing horse/ trailer for COF at VID;
 Conducting general maintenance and service of trucks;
 Gearbox and differential trouble shooting and minor repairs;
 Rear and front suspension repairs;
 Carry out certification of fitness inspections and repairs;
 Attending to vehicle breakdown;
 Perform other tasks as may be required by the Workshop Foreman and/ or WS Technical Manager and/or his deputy.

Job Requirements:

Soft Skills – Behaviors / Personal Competences:
 Good communication skills;
 Good inter-personal skills and ability to work in a team;
 Display high levels of responsibility and accountability;
 Hard worker, with high levels of energy and self-motivation;
 Planning and Organization Skills;  Decision making skills;
 Able to establish and maintain effective working relationships with subordinates
 Show interest in developing direct reports;
 Ensuring compliance with the Health, Safety, Environmental & Security and Anti-Bribery and Anti-Corruption policies for yourself and any of your direct reports;
 Available to pursue personal development of skills and knowledge necessary for the effective performance of the role.
 PRO: DA/C
Hard Skills – Background / Technical Competences:  Academic Background: Apprenticeship/ Class one Mechanic;
 Experience required (minimum/maximum): 3-5 years
 Age (minimum / maximum): 25-40;
 Others: English – full command of the English language, both written and spoken;
 Time availability: willingness to work nights and weekends as per workload.
 LI: Minimum of 15. Working Hours Regular Office working hours at J&J:
 From Monday to Friday ­ 0700 Hours – 1300 Hours ­ 1400 Hours – 1700 Hours ­ Alternate weekends (0700-1300 & 1400-1700hours)


Customer Service Assistant Counter

Job Description:

General
The Front Counter is responsible for all the issues related with the front counter IBLT & BLT.
Reporting directly to the Customer Service Manager.

Duties & Responsibilities
The scope of responsibilities of the Zim Operations Manager includes management of the operations team on day-to-day activities, overseeing all tasks for the Zim Operations Department of the Company, taking ownership, being cost effective and contributing to ensure the smooth running of the Zim Operations Department whilst protecting and uploading the Company brand/image.

Outline of Duties & Responsibilities:
 Report on the activities to the Customer Service Manager on an ongoing basis
 Data capture all incoming and outgoing traffic (Containers/Break-bulk to be containerized) into EPMS.
 Communicate well with customers, suppliers and colleagues.
 Input information into the operations system (EPMS) in a correct and timely manner.
 Check all information captured into the system to ensure reliable data quality.
 Ensure all necessary physical documents are received, checked and passed on to the person handling the respective booking
 Ensure documents are scanned correctly into the system.
 Constantly look for improvements in the daily operations.
 Flag issues and make recommendations to management.
 Report on the activities to the Customer Service Manager on an ongoing basis

Job Requirements:

Soft Skills – Behaviors / Personal Competences:
Take responsibility for all actions.
Be accountable for all actions.
Attention to detail.
Be friendly to customers, suppliers, and colleagues.
Establish and maintain effective working relationships with co-workers, supervisors and the general public.
Establish and maintain effective working relationships with 3rd parties.
Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health, safety, environment & security (HSES) procedures.
Pursue personal development of skills and knowledge necessary for the effective performance of the role.
Show high levels of dedication to all daily tasks.
Show high levels of confidentiality.
Willingness to have the job done

Hard Skills – Background / Technical Competences:
Good written & spoken Portugues
Average written & spoken English


Operations Assistant (Bulk)

Job Description:

Responsible for the daily operations of the company and reports directly to the Warehouse Manager (or Managing Director in his/her absence).
Display the highest levels of responsibility and accountability.
 Display high energy levels.
 Display a high level of detail.
 Good communication skills.
 Willingness to take ownership.
 Ability to work under pressure.
 Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health, safety, environment & security(HSES) procedures.
 Pursue personal development of skills and knowledge necessary for the effective performance of the role.

Job Requirements:

Outline of duties:
 Coordinate all incoming and outgoing traffic via BLT weighbridge.
 Communicate with customers, suppliers and colleagues.
 Take responsibility of vessel operations (Planning of stevedores, cross-haulage, documentation, …) to ensure smooth vessel operation.
 Coordinate storage, stripping, stuffing, and bagging operations with client, 3rd party suppliers and BLT operational staff.
 Feed information into the operations system (EPMS) correct and timely.
 Ensure all necessary physical documents are received, checked and filed.
 Ensure that each physical file is closed as per BLT Filing SOP.
 Constantly look for improvements in the daily operations.
 Flag issues and make recommendations to management.
 Report on the activities to the Warehouse Manager on an ongoing basis.

Working Hours
As per BLT Working Hours. Overtime and weekend work may be required


Driver Trainer

Job Description:

The DT contributes to the development and implementation of Transportation & Safety Education programs through instruction, coaching, inspection and reporting on driving, to promote incident averse driver behaviour and continual improvement in driving related areas. He is jointly responsible to ensure that internal, ISO and customer required standards and regulatory requirements are met. Duties include primary service to ST, on tankers, general cargo and heavy equipment and service with JJB as required.

Work locations include Beira sites and field/production sites. In addition to regular work hours, DT may be required to respond whenever safety-related incidents occur.
The Driver Trainer reports to the Training Manager. 
    
  Keep the contents of training material and presentations up to date and relevant in collaboration with the JJ DT’s and supervisor in respect of the vehicles and equipment used by the entities;
  Promote positive and safe driving attitudes, safe driving practices and a healthy work environment by coaching and training drivers in safe practices, and collaborating with HSES and flee controllers in the management of safety across the entity;
  Plan and execute audits of trucks within areas of responsibility in conjunction with fleet controllers, and assist in the follow-up of required actions;
  Travel to operation sites outside Beira to conduct onsite skills assessments, coaching and training courses;
  Co-ordinate and participate in accident/incident investigations, and assist in collating near miss reports and HSES statistics, to facilitate informed management decisions;
  Maintain classroom in neat and orderly manner;
  Coordinate plans for daily instruction and engage with leaders to arrange course attendance on time and without absence; register and report attendance and absence; 
  Report to Ops, Training and HR departments on the daily/weekly training sessions, with statistics and the results of assessments and evaluations undertaken by drivers; 
  Present instruction in a professional, timely manner consistent with driver training policies and procedures;
  Instruct, supervise and monitor participant actions during training and ensure their compliance with program policy;
  Coordinate with HR for the appointment of new drivers following their acceptance of the clauses in the Pre-employment Brief.
  Document any participant problems and maintain a participant file;
  Serve as a “Role model” to the participant as to dress, conduct and attitude;
  Work with others on emergency planning, co-ordinate drills and inspect emergency preparedness equipment;
  Inform drivers about traffic safety regulations, loading and unloading policies, and proper care of equipment;
  Perform such duties and assume such other responsibilities as may be required to accomplish the essential job functions as directed by the Direct Manager;
  Perform other tasks as may be required by the TM, CEO and/or his Deputy.

Job Requirements:

 Excellent communication skills with good reporting skills, both verbal and written;
  Empathy and Team Work skills;
  Good judgment and excellent response on conflict management;
  Hard working, with high levels of energy and self-motivation;
  Results orientated;
  Planning and Organization Skills;
  Good analytical skills;
  Able to following the established rules and implemented policies;
  Able to establish and maintain effective working relationships with co-workers and Managers;
  Pro-active person, with initiative, dynamism and an assertive approach;
  High ethical and moral behaviour and compliant with the Health, Safety, Environmental & Security and Anti-Bribery and Anti-Corruption policies;
  Available to pursue personal development of skills and knowledge for the effective performance of the role;
  PRO: BD/AC
  Experience in Truck driving and minimum of 5 years’ experience as Driver Trainer;
  Fulfil Scania requirements, as follows: Code EC Drivers licence with a valid PrDP or any foreign licence equivalent to EC (e.g.: Class 2, CE); Assessor, Moderator, Facilitator or Instructor certificates; A valid 2 day Complete Vehicle Introduction course certificate issued by Scania Driver Training Academy; Be able to operate/drive articulating vehicle;
  Strong technical knowledge of our business and processes required;
  Accident Investigation training;
  Basic computer skills (Microsoft Office, mainly PowerPoint ppt);
  Experience with National and Provincial regulations;
  Experience as a trainer in HSES programs and processes;
  Physical requirements may include lifting items up to 10 kg, climbing to heights or working in confined spaces;
  Fluency in English (reading and writing) and Portuguese native speaker;
  Time availability: Must be available to work until the job is done;
  LI: Minimum of 15.

Regular Office working hours at JJ:
  Monday to Friday: 
  07h30 – 12h30
  13h30 – 17h30
  Saturday’s:
  07h30 – 12h30


Border Controller- Forbes Border

Job Description:

The Border Controller is responsible for overseeing all border related issues (Imports and exports) at Forbes Border to ensure the smooth and quick clearance of all J&J as well as subcontractor trucks.
The Border Controller is also responsible for being the first and major point of contact for and between J&J Drivers as they arrive at Forbes/Machipanda and J&J Harare office. This encompasses clearance and customs issues, driver related problems, breakdown facilitation, and accident facilitation as and when required for the entire J&J fleet and reports directly to the Senior Operations Controller.

Outline of Duties & Responsibilities
 Export/Import Documents – communicate and coordinate with the J&J Harare office regarding all loaded trucks outbound to Beira, inbound trucks to Zimbabwe and RITs and ensure each truck documents are received by you in order to forward to agent.
 Clearance Facilitation – ensure ALL the necessary documents are scanned and uploaded in ME for the effective transfer of all documents of loads to respective agent for quick and easy Transit Clearance to Zimbabwe and all the way through to Zambia.
 Real-time Accurate FMS/ME Updates – systematic update FMS and ME with accurate real time driver and fleet information.
 Delays at the border – ensure all delays are accurately recorded for the purpose of claiming demurrage from the client.
 J&J Accident and Breakdown Facilitation – oversee and coordinate the speedy assistance to all J&J trucks on breakdowns or involved in accident at Forbes and Mutare areas to ensure the safe and quick delivery of cargo.
 Overseeing Driver Related Issues – to oversee and assist where possible and with Management authorization any driver related issues at Forbes and Mutare.
 Changes to Border Legislation – to ensure you have an informed contact within the Border who will update you daily of any changes in legislation, procedures and rules that will affect the Company ‘s business or clients. It is imperative that this information be
communicated immediately to J&J Management.
 Monitoring of Competitor movement – monitor the movement of other transporters arriving and moving through Forbes Border post and volumes of export tonnages allocated to them.
 Administrative Duties – accurately and correctly file any relative information.
 Responsible for promoting and maintaining a safe work environment at all time and inspecting equipment for safety compliance and reporting any unsafe equipment, tools or practice.
 Fully adhering and strictly complying with all HSE Manuals, Guidelines and Memos.
 Monitor and supervise Operations Runners, in order to ensure that all movements by trucks are updated accurately in FMS;
 Contribute for the continuous development of FMS operational modules to benefit and reduce wasted time;
 Contribute with any innovative ideas or ways that may improve the operations and/or efficiency of the company and share/communicate it in a proper manner to management;
 Extensive use of Magic Eye and FMS to their full functionality which allows for full control of the fleet at all times and full visibility and risk management;

Job Requirements:

Soft Skills:
 Good communication and Co-operation skills;
 Strong customer and human resources relationship management skills;
 Details orientation (accuracy and quality orientation when working);
 High levels of responsibility and accountability;
 Hard worker, with high levels of dedication;
 Energetic hands-on individual with strong leadership skills;
 Results orientated and good time management skills;
 Planning and Organizational Skills;
 Able to establish and maintain effective working relationships with co-workers and Managers.
 Conflict management ability;
 Decision maker and quick thinker;
 Pro-active management style with initiative, dynamism and assertiveness approach.
 Good judgment and ability to lead by example by demonstrating high ethical and moral behaviour whilst ensuring compliance with the Health, Safety, Environmental & Security and Anti-Bribery and Anti-Corruption policies for yourself and any of your direct reports;
 Show high levels of skills and interest in developing direct reports;
 Available to pursue personal development of skills and knowledge necessary for the effective performance of the role;

Hard Skills:
 Academic Background: Relevant degree/diploma in Business Administration or Transport and Logistics;
 Experience required (minimum/maximum): with 2-5 years, with relevant management experience in a similar role within the transport industry;
 IT knowledge: excellent knowledge of Microsoft Office products (word; excel; power point);
 Age (minimum / maximum): 30-40;
 Others: English – good level of the English language, both written and spoken;
 Extensive knowledge of company business model and business needs;
 Good knowledge of local organization;


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